Topshelf Technology / Cybersecurity
Managed cybersecurity.
A clearer way forward.
Protect your people, systems, and data with managed cybersecurity services built around your business. Start with a clear view of your risks, then a practical plan for stronger protection and ongoing improvement.
For small businesses, with TST Managed IT or your existing IT provider.
One connected security program
A common foundation.
The protection you need.
Foundation
Risk oversight, email protection, awareness, and incident preparation.
Protection modules
Selected around your systems, exposure, and business requirements.
Clear responsibility
Agreed owners, priorities, and reviews that keep work moving.
01 / Cybersecurity Foundation
Security needs an owner, not just another tool.
The Foundation connects the people, policies, and decisions behind your protection. Advanced business email protection and security awareness are part of this common foundation, supported by a documented plan and regular review.
Direction
Know your risks
Establish a baseline, define minimum security standards, and keep a risk register and prioritized roadmap. Document exceptions and who is responsible for the next action.
Prevention
Protect people and email
Advanced business email protection, monthly awareness training, recurring phishing simulations, and participation follow-up. New employees receive security orientation, supported by short quarterly team briefings.
Readiness
Prepare for incidents
Build an incident-response plan with contacts, authority, and escalation responsibilities. Rehearse it through an annual lightweight tabletop, with initial triage and coordination within the agreed response scope.
Accountability
Review and improve
Concise monthly security summaries, quarterly reviews, and annual reassessment. Keep basic policies current and support insurance questions with factual evidence of controls we can verify.
Your written scope confirms the covered systems, required controls, service responsibilities, and response limits before work begins.
02 / Protection modules
Cover the risks that apply to your business.
Assessment findings and your environment determine which modules are required. Each adds a defined security outcome to the Foundation. Scope and availability depend on supported systems, access, licensing, and the delivery requirements we confirm with you.
01
Managed Endpoint Security
Advanced detection, investigation, and containment for covered workstations and servers, with security oversight beyond routine antivirus and patching.
02
Identity Security
Strengthen access policies, privileged-account controls, and access reviews. Scope the protections to your Microsoft 365, Google Workspace, and other business identities.
03
Mobile Security
Protect business access and information on approved phones and tablets. Enrollment, policies, and offboarding are matched to each platform and ownership model.
04
Vulnerability Management
Turn findings into action: prioritize exposure, assign an owner and deadline, track exceptions, verify remediation, and escalate unresolved risk.
05
Network Security
Review exposure, secure remote access, and define network security policies and segmentation. Security-event review is matched to the agreed systems and scope.
06
Ransomware Resilience
Review protected recovery paths, backup isolation or immutability, separate administration, and cyber-recovery plans beyond ordinary backup operations.
07
Data Protection and DLP
Help control sensitive information, external sharing, removable media, and data movement. Design and implementation are scoped around your workflows.
08
Compliance and Security Readiness
Organize technical controls, policies, evidence, and remediation priorities for customer, insurer, or framework requirements. Specialist assessment or certification is separate.
03 / Assessment and roadmap
Start with evidence.
Leave with priorities.
Begin with a conversation about your business, technology, and concerns. We then agree the scope of a comprehensive assessment, including the evidence to review and the deliverables you need.
The assessment design covers 45 controls across eight areas: identity, endpoints, vulnerabilities, email, networks, recovery, people, and incident readiness. Microsoft 365 and Google Workspace are both considered where they apply.
A decision-ready view of your security.
- A TST Security Score based on documented evidence.
- An executive summary and technical findings.
- An external exposure review.
- Required actions, recommendations, and a prioritized roadmap.
- Recommended protection modules and a review meeting.
The score is a dated view of security posture. It is not a prediction of breach risk or a compliance certification. Penetration testing and broad remediation are separate engagements.
04 / How the work moves forward
A clear path from findings to follow-through.
01 / Assessment
Review your environment and the evidence behind its controls.
02 / Score
Explain the current posture, including gaps and uncertainty.
03 / Roadmap
Set priorities, owners, and practical next steps.
04 / Implementation
Put agreed controls in place and verify the work.
05 / Management
Maintain the contracted protections and track issues.
06 / Improvement
Review results and adjust as your business changes.
05 / Clear ownership
Work with the IT team you trust.
TST Managed Cybersecurity can work alongside TST Managed IT, another MSP, or your internal team. We agree who operates the systems, who makes security decisions, and who completes each action.
Your IT operations
Routine patching, baseline protection, account administration, network availability, backup operations, and ordinary restores remain with Managed IT or your operational provider.
Your security program
Cybersecurity adds threat detection, investigation, stronger controls, risk prioritization, and coordinated response. TST tracks and validates security remediation within the agreed scope.
Initial cleanup, major changes, specialist work, and extended incident response receive their own defined scope. Existing security tools can remain when their capabilities, access, and visibility meet the agreed requirements.
06 / Common questions
Know what you are choosing.
Do I need TST Managed IT to use Cybersecurity?
No. Cybersecurity can work alongside TST Managed IT, another MSP, or an internal IT team. We agree the access, responsibilities, and cooperation needed to operate the program. Your operational provider performs system changes unless TST is separately authorized.
Is Cybersecurity offered in Core, Pro, and Ultimate tiers?
No. TST Managed Cybersecurity uses a common Foundation plus protection modules required by the assessment and environment. The Foundation includes advanced business email protection and awareness. This structure is separate from the tiers used for Managed IT.
Can we keep our current security tools?
Where appropriate, yes. Existing products must provide adequate protection, access, visibility, and licensing clarity. We review equivalents against the required outcomes instead of assuming every product is suitable.
What does a comprehensive assessment include?
The comprehensive assessment includes an external exposure review, a TST Security Score, executive and technical findings, a prioritized roadmap, recommended protection modules, and a review meeting. It is distinct from the introductory online self-assessment, penetration testing, and broad remediation work.
Who provides monitoring and incident response?
The service model uses a specialist MDR provider for contracted around-the-clock detection coverage, with TST as the primary technical security contact. MDR means managed detection and response. Provider coverage and escalation are confirmed before activation. TST response is based on incident severity and the agreed scope; TST does not operate an internally staffed 24/7 SOC.
Is incident-response work unlimited?
No. The agreement defines the included initial response allowance, escalation, and containment authority. Extended response, recovery projects, forensic investigations, and specialist work require separate scope. A response plan also identifies who can authorize actions affecting critical systems.
Does Cybersecurity replace our backup service?
No. Ordinary backup operations and restores stay with your operational provider. Ransomware Resilience adds security-focused review of recovery paths, isolation or immutability, administrative access, and cyber-recovery planning.
Can you help with compliance and cyber insurance?
We can help organize technical controls, evidence, policies, and remediation priorities within the agreed scope. We report facts we can verify. Legal advice, certification, audit attestation, insurance coverage decisions, and specialist investigations belong with the appropriate qualified parties.
Know where you stand.
Decide what comes next.
Exploring first? Try the introductory Cyber Risk Assessment or review the Cyber Insurance Checklist.