Straight answers about
working with Topshelf.
Service scope, support model, agreements, cloud capability, transition process, and the practical details: before you start a conversation, not after.
Frequently asked questions.
What are IT solutions?
IT solutions are technologies and services used to address business needs such as network reliability, cloud computing, security, support, and software operations.
How can managed technology help a business?
A managed relationship can improve reliability, security, efficiency, documentation, and access to technical experience while reducing the burden on internal staff.
What services does Topshelf provide?
The current service scope includes Managed IT Services, Cybersecurity, Managed Web Solutions, Digital Marketing, Remote Support, and selected specialized services.
How does the transition to Managed IT work?
A transition generally begins with an assessment, followed by a tailored plan, priority implementation, documentation, and ongoing monitoring and support.
Are services suitable for small businesses?
Yes. Topshelf’s current positioning is specifically focused on small and mid-sized businesses.
Does Topshelf work in the cloud?
Yes. Cloud migration, management, optimization, and Azure cloud services are included in the current scope.
Do you offer flexible agreements?
Yes. The current site states that both month-to-month and contract-based agreements are available.
Can support be delivered remotely?
Yes. Topshelf provides remote support and can coordinate onsite help when needed.
Where is Topshelf located?
The office is at 12687 W Cedar Dr, Unit 220, Lakewood, Colorado 80228.
What are standard support hours?
The current site lists Monday through Friday, 8:00am to 5:00pm Mountain Time.
What payment methods are accepted?
The current site lists credit and debit cards, PayPal, checks, ACH bank payments, and Amazon Checkout.
Can Topshelf provide nationwide onsite help?
The current site states that contractors can be coordinated nationwide when onsite work is required.
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